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Refund policy

Refund Policy

We want you to love your purchase. If something isn’t right, here’s how refunds and returns work.

Returns

  • Returns are accepted within 30 days of delivery.

  • Items must be unused, unworn, and in original condition, with all tags and packaging intact.

  • Proof of purchase is required.

Non-Refundable Items

The following items are final sale and not eligible for return or refund:

  • Sale or discounted items

  • Gift cards

  • Custom, personalized, or made-to-order items

  • Items marked “Final Sale”

Refunds

  • Once your return is received and inspected, you’ll be notified of approval or rejection.

  • Approved refunds will be issued to the original payment method within 7–10 business days.

  • Original shipping costs are non-refundable.

Exchanges

  • We only replace items if they are defective or damaged.

  • To request an exchange, contact us within 7 days of receiving your order.

Damaged or Incorrect Orders

If your item arrives damaged or incorrect, please contact us within 48 hours of delivery with:

  • Your order number

  • A brief description of the issue

  • Clear photos of the item and packaging

We’ll make it right.

Return Shipping

  • Customers are responsible for return shipping costs unless the item was defective or incorrect.

  • We recommend using a trackable shipping service. We are not responsible for lost return shipments.

How to Start a Return

Use our contact form to start your return. Please include your order number and reason for return. We’ll guide you through the next steps.